Terms & Conditions

Full terms and conditions for JQV GEMS LTD formally (Julies) 

Appro is 14 days unless by discretionary agreement by JQV Gem Ltd after this time if the stones have  not been returned we will assume to invoice them. 

Account only Payment is 30 days.

Setting up a trade account requires 2 trade references and a credit check will be carried out. 

The goods supplied remain the property of JQV Gems Ltd returnable on demand until paid for in full by  you. In the meantime, you are solely responsible for the loss and/or damage however caused. The title  of the goods will not pass to the buyer until payment has been received in full irrespective of the resale  of goods to a third party or liquidation. 

APPRO returns need to be within 14 days Outside of the 14-day period without prior consent to extend  appro these goods will become due for payment.  

INVOICED Items returned after 14 days will be subject to a restocking fee of 10% unless prior arrangement has been made. 

Minimum order is £10.00* before VAT and Postage.

Minimum order is non-returnable or refundable and will always be invoiced.

*As of 01/10/24, orders before this date are subject to minimum order of £3.00.

All prices quoted are before VAT.

If a part of an appro note is returned and it falls under the minimum order it will not be accepted as a  return. 

Postage will always be charged.

In case of late payment past 30 days without prior agreement directly from JQV Gems Ltd interest will  be charged at 8% plus BOE base rate applicable. 

If the payment is past 90 days a late payment charge of £25.00 per week will be applied and appropriate action taken to recover monies owed in full in whatever manner suitable, when this incurs a cost to us  this will be added to the payment being recovered. 

Coloured Gemstones supplied by us are with the best of our efforts ethically sourced we endeavor to  treat suppliers fairly always, and have long term good working relationships with them. 

All Diamonds supplied herein are invoiced exclusively of natural origin and untreated, based on personal  knowledge and or written guarantees provided by the supplier unless explicitly stated as lab grown or  treated on the invoice.

PRIZE DRAW TERMS AND CONDITIONS

These Terms and Conditions set out the terms governing the JQV Gemstones Ltd Jewellery London Emerald Prize Draw. The promoter of the Prize Draw is JQV Gemstones Ltd. Please read these Terms and Conditions carefully and ensure that you understand them before submitting your entry for the Prize Draw.


JQV Gemstones is a limited company registered in England and Wales under company number 02089104. Our registered address is 10A Vyse Street, Birmingham, B18 6HN and Our main trading address is 10A Vyse Street, Birmingham, B18 6HN.


By submitting an entry to the Prize Draw, you are agreeing to accept and be bound by these Terms and Conditions. If you have any questions, please contact Us at sales@jqvgems.co.uk. Please note that We reserve the right to refuse entry or refuse to award a prize to anyone who is in breach of these Terms and Conditions.

1. Definitions and Interpretation 

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

  • “Closing Date” means the closing date of the Prize Draw, as set out in Clause 3;

  • “Draw Date” means the date on which the winner will be chosen, as set out in Clause 5;

  • “Opening Date” means the opening date of the Prize Draw, as set out in Clause 3;

  • “Prize Draw” means the limited prize draw for the duration of Jewellery London 2024 for an Emerald gemstone; and

  • “We / Us / Our” means JQV Gemstones Ltd, whose details are provided above.

2. Prize Draw Entry Rules

The Prize Draw is open to all UK residents aged 18 and above, subject to the following exceptions.

  1. The following may not enter the Prize Draw:

    • Our employees or their families; and/or

    • Our agents, subcontractors, and any other third parties involved in or directly associated with the running of the Prize Draw.

  2. Only one entry per person is permitted.

3. Opening and Closing Date

  1. The Opening Date of the Prize Draw is 12.00am on 1/08/2024.

  2. The Closing Date of the Prize Draw is 12.00pm on 2/08/2024.

  3. Entries received after the Closing Date will not be valid, accepted, or considered.

4. How to Enter the Prize Draw

  1. Prize Draw entries are free. No purchase is necessary.

  2. To submit your entry to the Prize Draw:

    • Complete the mailing list sign up and or mailing list form available at the Jewellery London Show on the JQV Gemstone Stand

    • Leaving a business card at the JQV Gemstone Stand at Jewellery London 2024

    • Agreeing to entry into the draw on an information request form/contact form at the JQV Gemstones stand at Jewellery London 2024

  3. Please note that We do not accept any responsibility for any entries which are not successfully completed (e.g. lost or delayed) due to technical faults (including, but not limited to, hardware, software, and network faults) or for entries which We do not receive.

5. The Prize Draw

A winner will be selected by third party which shall be performed by a computer process on the Draw Date, 3 September 2024

  1. The Prize will be as follows:

    • One Emerald Gemstone 6x5mm 0.6ct 

  2. The winner will be notified by telephone and/or email (using the details provided in their entry) within two weeks after the Draw Date and must respond with a postal address in order to claim their prize.

  3. If a winner does not respond to Us within 5 days of being notified, their prize will be forfeited, and We shall be entitled to select another winner using the process set out above.

  4. The winner will receive their prize by Royal Mail Special Delivery within 1 week of their response.

  5. Prizes are non-exchangeable and non-transferrable. No cash alternative is offered. We reserve the right to substitute a prize with an alternative prize of equal or greater value in the event that circumstances beyond Our control make it necessary for Us to do so.

  6. Our decision regarding any aspect of the Prize Draw is binding and final. We will not enter into any correspondence about the decision.

  7. We are required to publish or otherwise make available information which indicates that a valid award has taken place. The surname and county of major prize winners (and, where applicable, copies of winning entries) will be provided are available from Us by:

    • Writing to Us at Sarah Leighton Chapman, 10A Vyse Street, Birmingham, B18 6HN, enclosing a self-addressed envelope; or

    • Sending an email to Us at sales@jqvgems.co.uk within 4 weeks after the Closing Date.

  8. If you object to any of your information, as set out above in sub-Clause 5.8, being published or otherwise made available, please contact Us by post at 10A Vyse Street, Birmingham, B19 6HN, by email at sales@jqvgems.co.uk, or by telephone on 0121 554 3434. Please note that We are still required to provide such information and winning entries to the Advertising Standards Authority on their request.

  9. We reserve the right to hold void, cancel, suspend, or amend the promotion if it becomes necessary for us to do so.

6. Limitation of Liability

  1. Nothing in these Terms and Conditions limits or excludes your legal rights as a consumer. For more information on your rights as a consumer, please contact your local Trading Standards Office or Citizens Advice Bureau.

  2. Nothing in these Terms and Conditions limits or excludes Our liability (or that of Our agents or distributors, or that of their employees) for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other form of liability that cannot be excluded or limited by law.

  3. To the extent permitted by law, and subject to sub-Clauses 6.1 and 6.2, We (and Our agents and distributors) shall not be responsible or liable to compensate any winner and shall not accept any liability for any loss, damage, death, or personal injury, as a result of accepting a prize.

7. Privacy and Personal Data

We will only use your personal information as set out in Our Privacy Policy, available from our main address, and as explained above in Clauses 5.8 and 5.9.

8. Law and Jurisdiction

  1. These Terms and Conditions, the Prize Draw, and the relationship between Us and you (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

  2. Any dispute, controversy, proceedings, or claim between Us and you relating to these Terms and Conditions, the Prize Draw, or to the relationship between Us and you (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, or Scotland, as determined by your residency.