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1000’s of Products

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Customer Care

A personalised service

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Existing Customers: We can send you an invitation to activate your online account, get in touch with us.

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Questions? We have answers!

Orders & support

You can contact us for any specific enquiries about our products. But here are some quick FAQ's to help.

We are currently in the process of uploading our product catalogue of Loose Gemstones, Pearls & Bead Strings. More product collections will be added to website and available to buy online periodically. You can browse our full range of products in-store, or contact us with your enquiry. Orders can be accepted via email, whatsapp or phone.

Only registered users can place orders online or directly with JQV, to set up an account please contact us or fill in an application form. For any other questions, you can contact us:

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Do you have more products?

We currently have over 100,000 products in stock. We are digitising our inventory periodically and making them available to buy online. As we are a small team, this takes time. You can however contact us with your enquiry for latest prices and stock levels on our full range of products.

You can also order over the Phone, In-Store, Email or via Whatsapp. Please have your customer details to hand.

Tip: Make sure you are signed up to our email notifications to be alerted when new product lines are added!